Privacy Policy

Almonara ("we", "us", "our") is committed to handling your personal information with care and transparency. This Privacy Policy explains what data we collect, how we use it, and your rights as a participant or visitor to our website located at https://almonaras.blog.

This policy applies to personal data processed in connection with our financial education programmes and website, delivered from our centre at No. 14, Jalan Gaya, 88000 Kota Kinabalu, Sabah, Malaysia.

By submitting a contact form, enrolling in a programme, or using our website, you acknowledge the practices described in this policy. If you have any questions, please contact us at [email protected].

1. Data We Collect

We may collect the following personal data when you interact with our website or programmes:

• Full name
• Email address
• Phone number (if provided voluntarily)
• General enquiry or message content submitted through our contact form
• Anonymised usage data collected via cookies and analytics tools (see Section 5)

We do not collect sensitive personal data such as financial account details, identification numbers, or health information.

2. How We Collect Data

• Contact forms on our website when you make an enquiry
• Programme enrolment processes conducted in person or via correspondence
• Cookies and similar technologies on our website (see Section 5)
• Feedback forms completed after attending a programme

3. How We Use Your Data

We use personal data for the following purposes:

• Responding to your enquiries and providing information about our programmes
• Processing enrolments and managing programme logistics
• Sending relevant programme updates, schedule information, and community communications to enrolled participants
• Improving our website and programmes using anonymised analytics data
• Meeting our legal obligations under Malaysian law

Legal basis: We process your data on the basis of your consent (where given), the performance of a contract (programme enrolment), and our legitimate interests in operating our educational programmes professionally.

Retention: Enquiry data is retained for up to 12 months. Enrolment and programme records are retained for up to 3 years. You may request deletion at any time (see Section 6).

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share data in limited circumstances:

• With service providers who help us operate our website (e.g. analytics tools), bound by confidentiality obligations
• If required to do so by Malaysian law or a lawful authority
• In anonymised, aggregated form for programme planning purposes

5. Cookies

Our website uses cookies to understand how visitors interact with our pages and to remember your preferences. Cookies do not identify you personally.

We use the following categories of cookies: essential (required for the site to function), analytics (to understand site usage), and preference (to remember your choices). You can manage your cookie preferences at any time via our Cookie Policy page.

6. Your Rights

Under Malaysian personal data protection law (PDPA 2010), you have the following rights regarding your personal data:

• Right of access — you may request a copy of the data we hold about you
• Right to correction — you may ask us to correct inaccurate data
• Right to withdraw consent — where processing is based on consent, you may withdraw at any time
• Right to limit processing — in certain circumstances, you may request we restrict how we use your data
• Right to erasure — you may request deletion of your data, subject to legal retention requirements

To exercise any of these rights, contact us at [email protected]. We aim to respond within 14 business days.

If you believe your data rights have not been respected, you may lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).

7. Data Protection Measures

We take reasonable technical and organisational steps to protect your data from unauthorised access, disclosure, or loss. Access to personal data within our team is limited to those who require it for their role. In the unlikely event of a data breach affecting your rights, we will notify you and the relevant authority as required by law.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Children's Privacy

Our programmes are designed for parents and caregivers aged 18 and above. We do not knowingly collect personal data from children. If you believe a minor has submitted data to us, please contact us immediately at [email protected].

10. Policy Updates

We may update this policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date. Continued use of our website or participation in our programmes after changes are posted constitutes acceptance of the revised policy.

11. Contact for Privacy Matters

For all privacy-related enquiries, please contact: